Disclaimer & Refund Policy

Refund & Return Policy

Last updated: 20 Jan 2026

Overview
We want you to shop confidently. Eligible products may be returned for a refund within 90 days of delivery if they meet our return criteria.

💸 Eligibility

To qualify for a refund, items must be:

  • Unused, unopened, and in original sealed packaging
  • Returned within 90 days of delivery

💳 Return Costs

  • Return shipping costs are the customer's responsibility.
  • A 10% restocking fee may apply to approved refunds.
  • Original shipping charges and customs duties are non-refundable.

👉 Faulty or Broken Items
If an item arrives damaged or defective:

  • Report it within 14 days of delivery with photos.
  • We will arrange a replacement, exchange, or full refund at no extra cost.

🔄 How to Start a Return

Email support@youthrite.com with your order number and photos if needed. We will issue a Return Authorization Number (RAN) and instructions.

💵 Refund Processing

Once we receive and inspect your return, refunds are processed to the original payment method within 5–10 business days.

Exceptions

  • Items bought with financing (e.g., Klarna/Sezzle) may receive store credit.
  • Discounted or promotional items may have different eligibility.

📌 Usage Disclaimer

Individual results may vary.

  • Testimonials, customer reviews, and before-and-after photos featured on our website or marketing materials are provided for illustrative purposes only and do not guarantee specific results.
  • Our products have not been evaluated by the Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent any disease.

⚠️ Safety & Liability

While our products meet high quality and safety standards, they may not be suitable for every skin type.

  • Always read and follow the full ingredient list and usage instructions on the product label.
  • Perform a patch test before full use.
  • Discontinue use immediately and consult a healthcare professional if you experience irritation, redness, or an allergic reaction.
  • Keep products out of reach of children and avoid direct contact with eyes.

🚚 Order & Delivery

Tracking Information

  • Every order includes a tracking number sent via email when your package ships.
  • Please ensure that your shipping address is correct when placing your order — we cannot reroute packages once shipped.

Failed Deliveries & Lost Packages

  • We are not responsible for failed deliveries due to incorrect or incomplete addresses provided by the customer.
  • If you believe your package is lost or missing, please contact the shipping carrier first. Claims must be filed with us within 7 days of the marked delivery date, including evidence such as shipping confirmation and carrier correspondence.

💳 Chargebacks & Disputes

By placing an order, you agree to follow this policy. If a chargeback or payment dispute is initiated, we may provide the following supporting documentation:

  • Proof of shipment and delivery.
  • Any photographic evidence submitted by you or our team.
  • A copy of this Disclaimer & Refund Policy.
  • Order and support correspondence showing your acknowledgment of these terms.

We strongly encourage you to contact our Customer Support Team first to resolve any concerns before filing a chargeback:

📧 support@youthrite.com
📞 +1 978-294-9503

✅ Agreement

By purchasing from Try YouthRite, you confirm that you have read, understood, and agree to this Disclaimer & Refund Policy as well as our Terms of Service.

For any questions, please contact us before placing an order — we’re always here to help you make an informed and confident purchase.